Refund policy

Returns, Exchanges & Refund Policy

We hope you love what you receive. If something isn’t right:

• Return Window: You may request a return within 7 days of delivery.
• Condition: Items must be unused, in original packaging, and with all tags intact.
• Eligibility: Damaged, used, or altered items cannot be accepted.
• Refund Options: Upon approval, refunds are processed to the original payment method or as store credit, as preferred.
• Exchange: You may exchange for a different product or variant, subject to availability.
• Process: Write to info@theshobhafashion.co with your order ID and reason. Our team will guide you through the next steps.
• Return Shipping: Customers are responsible for shipping the product back unless the item was damaged on arrival.